When people speak about “communication barriers”, what they usually think about are such things as the limitations set by human nature itself, or the constraints that are inherent in the tools we use for communicating. As an example of the first, consider the limited range of the naked human voice; for the second, we may think of the limitations imposed by such primitive communicative devices as the bonfire, the heliograph, or an old-fashioned megaphone.Our contribution draws attention to the fact that, (...) despite enormous advances on the technological side of human communication (such as demonstrated by the existence and use of computers as communication devices), there still are some barriers to be removed as far as the human side is concerned. We call these barriers the “stumble-blocks of the mind”. Their existence is demonstrated by the study of two case stories, which show that understanding the communicative implications of computerizing information is more important than increased emphasis on ever fancier and more expensive hardware products.The next question has to do with the reasons for these “stumbling blocks” to occur. Current communicative and linguistic theoretical findings are used in an effort to explain and solve the communicative dilemmas that are encountered in the organization of our communication, among others in the area of human-computer interface. In particular, the notion of “privacy” in speech acting is suggested as an overlooked aspect, and the notion of “information transfer” is replaced by that of “creating mental activity”.Finally, some conclusions are drawn, and a number of practical applications are offered. (shrink)

This volume is part of the series ‘Pragmatics, Philosophy and Psychology’, edited for Springer by Alessandro Capone. It is intended for an audience of undergraduate and graduate students, as well as postgraduate and advanced researchers. This volume focuses on societal pragmatics. One of the main concerns of societal pragmatics is the world of language users. We are interested in the investigation of linguistic practices in the context of societal practices. It is clear that the world of users, including their practices, (...) their culture, and their social aims has to be taken into account and seriously investigated when we deal with the pragmatics of language. It is not enough to discuss principles of language use solely in the guise of abstract theoretical tools. Consequently, the present volume focuses explicitly on the interplay of abstract, theoretical principles and the necessities imposed by societal contexts often requiring a more flexible use of such theoretical tools. The volume includes articles on pragmemes, politeness and anti-politeness, dialogue, joint utterances, discourse markers, pragmatics and the law, institutional discourse, critical discourse analysis, pragmatics and culture, cultural scripts, argumentation theory, connectives and argumentation, language games and psychotherapy, slurs, the analysis of funerary rites, as well as an authoritative chapter by Jacob L. Mey on societal pragmatics. (shrink)

Technology, in order to be human, needs to be informed by a reflection on what it is to be a tool in ways appropriate to humans. This involves both an instrumental, appropriating aspect (‘I use this tool’) and a limiting, appropriated one (‘The tool uses me’).

In this paper, we explore some characteristics of the Information Superhighway and the World Wide Web metaphors in the light of the current developments in information technology. We propose that these characteristics constitute a form of conceptual slippage (often in the form of ‘lexical leakage’), which helps us detect and predict the tacit impact that the currently available information delivery systems are having on human cognition. We argue that the particular language associated with these systems evolves as a direct result (...) of human cognitive adaptation to the demands, resources, and constraints of highly technological environments. It reflects a growing alienation of the users of computerized systems from the physical aspects of the natural environment in which the disseminated information was originally grounded. We believe that a careful investigation of the pragmatic phenomena which are operative when the information media jargon is used is appropriate to the aims of Cognitive Technology. The role of metaphor as a vehicle for self-expression, as mediated by criteria of relevance, is discussed from this perspective. (shrink)

The conclusion to be drawn from the preceding observations and theorizing should be that we must be very much aware of what has been called “technological functionalism” (Pieper, 1986:11). While functionalism as such is not bad, the moment it succumbs to mere structural technicality, the functions stop functioning: forced “adaptivity” takes the place of “adaptable” interaction.That this problem is not due to a primordial blame, to be attached to the computer, becomes clear when one compares the computerized environment to other (...) surroundings, such as, for example, the psychiatric treatment. In the psychiatric interview, as Davis (1986, 1988) has shown, the interest of the therapist is often limited to establishing a “contract” for treatment: for the therapist to function properly, there must be a therapy-defined (or therapy-definable) problem for him/her to attack, using the skills and experiences of the profession of which he/she is a representative and for which he/she has been properly trained.This function, however, may not coincide with the patient's needs: it may well be the case that the problem which originally caused the patient to approach the therapist for treatment, in the end turns out not to be the problem that both agree on as the objective of the therapeutic treatment. “Re-formulating” the patients' problem in terms suitable to the available resources and techniques is thus typically a case of adapting the human to the system: again, we're faced with technological functionalism in the shape of what has been called “forced adaptivity” (see Mey, 1986).We need to think seriously about the way we handle our computerized structures and their functions, and in particular about the design of supportive systems such as large databases, computer conferencing, or even simple electronic mail services. While adaptivity always is a case of manipulation, by which humans are tooled to the needs and strictures of the computer, adaptability, by contrast, allows such manipulation only inasmuch as those needs and strictures reflect, and are imposed by, the users' needs. The blind, mechanical force that makes us adapt ourselves to the machine should be replaced by the enlightened, humanizing force of the adaptable computer. (shrink)